Data Deletion

1. Open the Pauzi app on your phone
2. Go to Settings (the ⚙️ icon in the top right)
3. Tap Account
4. Scroll down and tap Delete account
5. Confirm with your account password

All your data is immediately deleted from our active systems. Rolling backups are automatically deleted within 30 days.

If you’ve already uninstalled the app or can’t log in, send an email to privacy@pauzi.app with the following:

• Subject: Data deletion request
• The email address you registered with in Pauzi
• (Optional) Reason for deletion — helps us improve the app

We verify the email comes from the account holder (we reply with a confirmation request to the account email), then delete all data within 30 days and send you confirmation.

• Your account (email, encrypted password, settings)
• All child profiles (name, age, avatar, preferences)
• Session history and activity
• List of allowed apps
• Custom activities and generated TTS audio
• FCM tokens (from all devices associated with the account)
• Crash reports from Sentry (anonymized on request)

Per Romanian Fiscal Code, we are required to retain:

• Premium subscription invoices — 10 years from issuance

These invoices contain only accounting data (email, amount, transaction date) — not data about the child or activity.

Deleting the account does NOT automatically cancel your Premium subscription via Google Play. To stop auto-renewal:

1. Open the Google Play Store app
2. Tap your profile picture (top right)
3. Go to Payments & subscriptions → Subscriptions
4. Select Pauzi and tap Cancel subscription

Cancellation must be done at least 24 hours before the renewal date.

For any data deletion question, write to privacy@pauzi.app. We respond within 30 days, usually much faster.